FTX Exchange has launched a Customer Claims Portal to facilitate the filing of proof of claims by its customers. The detailed guide, available on the FTX support page, outlines the process for customers to submit their Know Your Customer (KYC) information, access historical account data, and file a proof of claim if necessary.
Key Details
Deadline for Filing Claims: Customers must file their proof of claim by September 29, 2023, at 4 pm ET.
KYC Information Required: All customers are required to provide KYC information, including details such as name, birth date, government identification, and address. This process will be conducted securely through a third-party partner.
Account Balances and Transaction History: Customers can view their account balances and transaction history as of November 11, 2022.
Confirmation of Balances: Customers can agree or disagree with their account balance as of November 11, 2022, and take further…
