Finance and accounting departments globally are undergoing a digital transformation, aiming to streamline and automate processes, as highlighted in the 2023 ISG Provider Lens™ global Finance and Accounting Outsourcing (FAO) Services report. The push for digitalization was notably accelerated by the COVID-19 lockdowns, which necessitated a shift from traditional methods to accommodate remote work requirements.
The research indicates a growing reliance on external providers to assist in formulating digital strategies. Robert Stapleton, a partner at ISG, mentioned, “Organizations are creating connected finance teams with the technology to collect and analyze larger data sets for long-term decision-making.” This technological empowerment has positioned CFOs to play more strategic roles within their organizations.
The report also sheds light on the challenges businesses face due to disruptions since the pandemic, such as inflation and…
